Help & Support

Frequently AskedQuestions

Find answers to common questions about our environmental management tools, ISO 14000 standards, and platform features. Can't find what you're looking for? Contact our support team.

Getting Started Guide

New to environmental management? Start here.

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Tool Tutorials

Step-by-step guides for each calculator.

View Tutorials

Contact Support

Get personalized help from our team.

General Questions
Basic information about our platform and services

Tools & Calculators
Questions about using our environmental assessment tools

ISO 14000 Standards
Questions about ISO environmental management standards

Technical Support
Technical questions and troubleshooting

Reports & Data
Questions about reports, data export, and sharing

Still Need Help?

Can't find the answer you're looking for? Our support team is here to help. We typically respond within 24 hours.

Contact Support Email: support@ems14000hub.com

Frequently AskedQuestions

Getting Started Guide

Tool Tutorials

Contact Support

General QuestionsBasic information about our platform and services

What is EMS 14000 Hub?

Who can use these tools?

Are the tools free to use?

Do I need to create an account?

How accurate are the calculations?

Tools & CalculatorsQuestions about using our environmental assessment tools

How do I use the Carbon Footprint Calculator?

What data do I need for the Gap Analysis tool?

Can I save my work and return later?

How do I export my results?

Can I customize the emission factors?

ISO 14000 StandardsQuestions about ISO environmental management standards

What is ISO 14001?

How long does ISO 14001 implementation take?

What's the difference between ISO 14001 and ISO 14004?

Do I need a consultant for ISO 14001?

How much does ISO 14001 certification cost?

Technical SupportTechnical questions and troubleshooting

Which browsers are supported?

Why are my calculations not saving?

Can I use the tools offline?

How do I reset my password?

Is my data secure?

Reports & DataQuestions about reports, data export, and sharing

What formats are available for reports?

Can I share my reports publicly?

How long are reports stored?