Your Privacy Matters
We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and protect your data.
Quick Overview
- • We only collect information necessary to provide our services
- • We never sell your personal information to third parties
- • You have full control over your data and can delete it anytime
- • We use industry-standard security measures to protect your information
- • We comply with GDPR, CCPA, and other privacy regulations
Information We Collect
Information You Provide
- • Contact information (name, email, company)
- • Account credentials and preferences
- • Environmental data you input into our tools
- • Communications with our support team
Information We Collect Automatically
- • Usage analytics and performance metrics
- • Device and browser information
- • IP address and general location
- • Cookies and similar tracking technologies
How We Use Your Information
Service Provision: To provide, maintain, and improve our environmental management tools and services.
Communication: To respond to your inquiries, send important updates, and provide customer support.
Analytics: To understand how our services are used and improve user experience.
Security: To protect against fraud, abuse, and security threats.
Legal Compliance: To comply with applicable laws and regulations.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- • Service Providers: With trusted third-party services that help us operate our platform (hosting, analytics, email services)
- • Legal Requirements: When required by law or to protect our rights and safety
- • Business Transfers: In connection with a merger, acquisition, or sale of assets
- • With Your Consent: When you explicitly authorize us to share your information
Data Security
We implement industry-standard security measures to protect your information:
- • Encryption: All data is encrypted in transit and at rest
- • Access Controls: Strict access controls and authentication requirements
- • Regular Audits: Regular security audits and vulnerability assessments
- • Secure Infrastructure: Hosting on secure, compliant cloud infrastructure
- • Employee Training: Regular security training for all team members
Your Privacy Rights
You have the following rights regarding your personal information:
- • Access: Request a copy of the personal information we hold about you
- • Correction: Request correction of inaccurate or incomplete information
- • Deletion: Request deletion of your personal information
- • Portability: Request a copy of your data in a portable format
- • Objection: Object to certain processing of your personal information
- • Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us at privacy@ems14000hub.com.
Cookies and Tracking
We use cookies and similar technologies to:
- • Remember your preferences and settings
- • Analyze site usage and improve performance
- • Provide personalized content and features
- • Ensure security and prevent fraud
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.
Data Retention
We retain your personal information only as long as necessary to:
- • Provide our services to you
- • Comply with legal obligations
- • Resolve disputes and enforce agreements
- • Improve our services and user experience
When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:
- • Standard contractual clauses approved by the European Commission
- • Adequacy decisions by relevant data protection authorities
- • Other legally recognized transfer mechanisms
Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by:
- • Posting the updated policy on our website
- • Sending you an email notification
- • Displaying a prominent notice on our platform
Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Email: privacy@ems14000hub.com
Address: EMS 14000 Hub, 123 Green Street, Suite 456, New York, NY 10001
Data Protection Officer: dpo@ems14000hub.com